People
Clear roles and responsibilities, so every task has an owner.
Operations that keep up with your growth
Team structure, processes, reporting, and partner management for e-commerce companies.
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Growth exposes every weak point in a company. Tasks live in someone's head, reporting takes days to assemble, agencies and freelancers work without clear briefs, and the founder ends up approving everything. Strong operations don't slow a company down. They let it move faster with fewer mistakes.
What we work on
- Team structure and role definitions
- Hiring plans for in-house and freelance roles
- Agency and freelancer selection and management
- Weekly reporting and KPI dashboards
- Processes and playbooks for recurring work
- Launch and promotion checklists
What we set up
Processes
Written playbooks for the work your team repeats every week.
Reporting
A short set of numbers reviewed on a fixed schedule, so decisions don't wait.
Partners
Agencies, freelancers, and suppliers briefed and reviewed against clear expectations.
What we look at
Time to decision. How long it takes to go from a question to a decision.
Founder dependency. How much of the day-to-day still needs the founder's approval.
Delivery on time. How often launches, campaigns, and projects ship as planned.